It is not currently possible for me to take card payments over the phone. VISA have gone the same way as MasterCard and made un-reasonable demands of me to continue taking Cardholder Not Present payments, as they consider my business a "high risk" business, because I sell tobacco. Because of this, I can't take payments over the phone, even for non-tobacco sales. Payment by cheque and bank transfer are still possible, as is a payment request through Viva Wallet